Luxury holiday cottages in Ashbourne

TERMS AND CONDITIONS

DEFINITIONS

In these Conditions of Hire “we” “us” “our” means Clive and Mari Booth, 50 Church St., Ashbourne, Derbyshire DE6 1AJ – the managing agents of the properties. “The Hirer” means the person or persons whose name or names appear on the Booking Form. “The Booking Form” shall mean the booking form as sent to the hirer by post or email. “The Premises” means the cottage/s hired including yard and garden. “The Furniture” means the fixture, fittings, furniture and effects set out in the inventory held by us which sets out the individual items and their present condition “occupancy” each of the cottages is offered only on the understanding that no more than the maximum number of people indicated in the booking form shall use it. “Services” the service provided to the Hirer by us under the terms of these conditions.

1. Once the Hirer has undertaken a booking, then it is deemed that he/she and the remainder of the group agree to abide by the conditions laid out in this document entitled “Terms and Conditions”.

2. The Hirer takes the Premises and agrees to pay to us the Rent in accordance with the provisions of the Booking Form and these Conditions of Hire otherwise we shall be free to cancel the booking, by

giving notice to the Hirer and to retain all monies paid by the Hirer and re‑let the Premises and to claim all losses and expenses incurred (including the loss of rent commission and otherwise) incurred by us, from the Hirer. Once the booking is received the clients are liable for payment of the balance of the rent.

3. A 25% non‑refundable Rent deposit is due on booking and the final 75% Rent deposit is due ten weeks prior to the arrival date.

3.1 We will release the keys of the Premises to the Hirer at the start of the holiday on payment of the Rent in accordance with the Booking Form.

3.2 In order that Premises can be thoroughly inspected and cleaned between lets, holidays commence at 3.30 pm on arrival day and terminate at 11.00 am on departure day. In certain circumstances this can be amended – please contact us to discuss any requests for alterations in arrival/departure times.

4. The Hirer will: (i) not make any alterations or additions to the Premises the decorations Furniture, nor deface the Premises, and will keep and leave the premises and the Furniture clean and tidy and in the same state of repair and condition as they are in on the day the Hirer takes up occupation, and not remove any of the Furniture from its position in the Premises. (See also

section on PETS below and our Pet Policy) (ii) not do anything on the Premises which may be or tend to be a nuisance annoyance or cause damage to the owners or occupiers of any neighbouring or adjoining property;

(iii) Use the Premises for the purpose only of a private holiday residence for the number of persons indicated in this brochure and we reserve the right to withhold and/or withdraw the keys of the Premises if such number is exceeded. The Hirer will not assign sublet or part with or share possession of the Premises or any part of them under any circumstances whatsoever;

(iv) Permit us or the Owner or our representatives to have Access to the Premises at all reasonable times;

(v) Deliver to us all the keys of the Premises or replace them in the location that they were found at the beginning of the holiday, on the last day of the holiday mentioned in the Booking Form. In the event of any failure by the Hirer to do so, the Hirer is liable to us for payment on demand of the full cost of any replacement keys and/or locks to the Premises.

(vi) Upon us or our representatives being called upon by the Hirer to provide entry to the Premises, as a result of the Hirer having left the keys inside the Premises or elsewhere or having lost the keys off the Premises, the Hirer will be required to pay all charges and costs incurred and there will be a minimum charge of £40.00 per call out together with the cost of any replacement keys and/or locks where the Hirer hereby agrees to pay on demand by us or the Owner.

5. If due to circumstances beyond our control we find it necessary to alter or cancel the reservation of the Premises by the Hirer we shall, upon becoming aware of the circumstances, inform the Hirer of the alteration or cancellation and

(i) Endeavour to arrange and offer to the Hirer alternative accommodation of a similar type and standard and in a similar location as that reserved by the Hirer subject to our right to charge the Hirer any difference in price.

(ii) If the alternative accommodation is not available to the Hirer or it is not reasonably practical for us to arrange alternative accommodation or if the Hirer states in writing that the alternative accommodation offered by us is unacceptable to him/her within 10 days of our offering such accommodation, we shall refund in full all monies paid to the Hirer and shall not be under any further liability to the Hirer.

6. Notice of cancellation must be given by the Hirer, to us in writing .If the cancellation is made prior to 8 weeks before the holiday starts a full refund will be given, minus the 25% non refundable deposit; if 4 weeks before the start of the holiday 50% refund will be given, minus the 25% non refundable deposit; 2 weeks before a 25% refund will be given, minus the 25% non refundable deposit; less than 2 weeks before the start of the holiday – no refund will be given. We advise taking out an appropriate cancellation insurance scheme to cover you in this event.

7. It is agreed by us and the Hirer: (i) That the Premises are to be occupied by the Hirer for a holiday home as mentioned in the Housing Act 1988 Schedule I Paragraph 9 and the Hirer acknowledges that the tenancy granted by this Agreement is not an Assured Tenancy and that no statutory periodic   tenancy will arise on the determination of the Term.

8. Whilst every effort is made to ensure the accuracy of the information given either orally or written and all representations are made in good faith, no such representations will create any liability on our part.

9. Price Changes. We reserve the right to amend prices quoted in the website www.46churchstreet.co.uk due to errors or omissions, or changes in the VAT rate

10. Brochure Descriptions. Some of the information in our descriptions details factors outside the Premises such as shops, public houses, churches. Closure of such premises and other changes to external facilities are outside our control and therefore these details cannot be relied upon absolutely. Bookings are accepted on the understanding that you have read the description in the brochure or on the current website.

11. Changing a Booking. Once a booking has been accepted by us the booking can be considered to be changed to another date providing the new dates are available and the appropriate charge applied. In either event an administration charge of £25 may be levied. We reserve the right to refuse or curtail any booking that appears (via the booking form, or from other information received) not to meet the requirement, either by numbers in the party or composition. We also reserve the right to make any booking subject to deposit/returnable bond being received against inventory and cleaning, refundable after the holiday, less any damaged or missing items and less any other than normal cleaning being necessary by us. Please note your holiday is not confirmed until you have received written confirmation from us and we reserve the right to refuse any booking before we have issued the written holiday confirmation.

12. These Conditions of Hire supersede all previous issues.

13. PETS. Strict no pet policy.

14. If any clause contained in these conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other clauses and the remainder of the clause shall not be affected.

14.1 Except in respect of death or personal injury caused by our negligence or our employee or agents, we shall not be liable to the Hirer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract between us, for any indirect, special or consequential loss or damage, loss of profit, costs, expenses or other claims for compensation whatsoever (whether caused by our negligence

or our employees or agents or otherwise) which arise out of or in connection with the supply of the Services and our entire liability under or in connection with the contract between us shall not exceed the price of the Services.

14.2 We shall not be liable to the Hirer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations, if the delay or failure was due to any cause beyond our reasonable control.

14.3 Data Protection – We agree not to pass on your details to any third party except with your prior written consent.

15 Left property .We will return left items if you send us a S.A.E.

16 Law

16.1 The laws of England shall govern the contract made between us, and the Hirer agrees to submit to the exclusive jurisdiction of the English courts.

17. Waiver

17.1 No waiver by us of any breach by the Hirer of any provision shall be deemed to be a waiver of any subsequent breach of that provision or any breach of any other provision.

17.2 Rental Prices are reviewed on an annual basis and may be subject to change and uplift.

WEBSITE

TERMS OF USE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the 46 Church Street relationship with you in relation to this website. The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website 46 Church Street, Ashbourne, Derbyshire DE6 1AJ. The term ‘you’ refers to the user or viewer of our website. 

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.

Last updated: 20 October 2026

Who we are

Clive and Mari Booth operate Pegges Almshouses and are responsible for the personal information we use to manage enquiries, bookings and guest stays. Contact us at stay@peggesalmshouses.com about your information or this notice.

The purpose of this policy

This notice explains how Pegges Almshouses uses personal information when you visit our website, contact us or book a stay. It describes the information we need, the services involved and the choices and rights available to you.

What personal information we collect

We collect the information needed to respond to enquiries and arrange your stay, including your name, contact details, booking dates, guest details, correspondence and relevant transaction records. This information comes from you, someone booking on your behalf, or the booking service used to arrange your stay. Required booking information is needed to process your reservation. Please do not send payment-card details or unnecessary sensitive information by email.

What we do with your information

We use your information to respond to booking enquiries, manage reservations and communicate about your stay. Our legal basis is taking steps at your request before a booking contract and performing that contract. We keep relevant financial records to meet legal obligations. We also use necessary information for our legitimate interests in administering the business, resolving complaints and protecting legal rights, taking your privacy and interests into account.

Email marketing communications

We send promotional messages only with your consent. You can withdraw consent at any time by contacting us or using an unsubscribe option in a message. This does not affect your booking, essential messages about your stay, or the lawfulness of earlier processing.

Booking, payment and email services

We use SuperControl to manage bookings and guest emails. Relevant information is processed through its booking system and the payment and communication services supporting it. Card payments are handled by Holiday Rent Payment (Yapstone), and guests are taken to its secure payment page. The payment provider may use strictly necessary cookies for payment processing and fraud prevention. See SuperControl’s privacy information and the information provided during payment. We may also disclose relevant information where required by law or necessary to establish, exercise or defend legal claims.

Our website and cookies

Netlify hosts our website. Hosting services process technical request information to deliver and secure the site. We use Netlify performance monitoring to understand loading speed and responsiveness; Netlify states that this monitoring does not require browser cookies. This supports our legitimate interest in maintaining a reliable website.

Our embedded calendars and booking cart are provided by SuperControl through secure.supercontrol.co.uk. SuperControl has confirmed that our calendars use only functional and security cookies for the booking process, with no localStorage or sessionStorage used by the widget. No SuperControl analytics, advertising or remarketing tracking is configured for either cottage.

SuperControl has confirmed that its cookies in our booking setup are strictly necessary and do not require a separate consent step before the calendars load. The booking flow also continues to work when third-party cookies are blocked. See SuperControl’s cookie policy; the calendars also provide a Cookie policy link. You can manage cookies through your browser settings. If we introduce optional tracking in future, we will update this notice and obtain consent where required before it loads.

Our service providers may process information outside the UK. Their privacy information explains their processing arrangements and applicable transfer safeguards. You can contact us for further information about the providers involved in your booking. See Netlify’s privacy notice.

Links to other websites

Our website links to local businesses, attractions and other services. If you follow a link, the information you provide to that website is handled under its own privacy notice. Please check that notice before sharing personal information.

How long we keep information

We retain essential booking and financial records for seven years after the end of the financial year in which your stay takes place, unless a longer legal requirement applies. This is our retention policy for records needed for accounting, tax and relevant legal claims, not a blanket period for every email or guest detail.

Enquiries that do not lead to a booking are retained for up to two years after the last meaningful contact where needed for follow-up. Information no longer needed is deleted sooner. Other routine correspondence is reviewed and deleted when no longer needed for your stay or a documented business or legal purpose.

Marketing contact information is retained while consent remains valid and our relationship remains active, with annual reviews. We stop marketing when you withdraw consent and may keep a minimal opt-out record for as long as needed to respect your choice.

Relevant complaint, dispute or investigation records may be kept until the matter is resolved and applicable legal retention needs have ended. Information no longer required is deleted or anonymised.

Controlling your personal information

Depending on the circumstances, you can request access to your information, correction, erasure, restriction of processing or transfer of certain information. You can object to processing based on legitimate interests and to direct marketing. Where we rely on consent, you can withdraw it at any time.

Email stay@peggesalmshouses.com to exercise your rights. We may need to verify your identity. We normally respond within one month, subject to lawful extensions or exceptions. We will explain if a legal obligation prevents deletion of particular records.

Questions and complaints

Please contact us with any concerns. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We will update this notice when our practices change and show the revision date above.